Steve Schaub, CEO of Yes Communities
MHInsider Influencer Award Winner
Steve Schaub, the winner of the MHInsider Influencer Award, is the founder and CEO of Yes Communities, one of the largest portfolio ownership groups of manufactured home communities in the United States. Schaub created a company that focuses on building and operating affordable communities nationwide and connecting residents together to form communities in every sense of the word. He oversees all the company’s acquisitions, capital market activities, and corporate strategy. His influence with the company and in the industry has been felt particularly in the area of resident relations, hospitality, and service to the customer. For instance, Schaub has authorized the reallocation of vital resources during times of stress and adversity, including for residents during inclement weather events and in the economic impact of coronavirus measures.
What do you view as the biggest achievement in your career?
Throughout my career in manufactured housing, I have met some incredible people along the way. Each day in the MH industry, I am thankful for those who are moving this great industry forward. The most satisfying piece of what I do is to ensure that we provide best-in-class homes and a sense of pride in our communities to hundreds of thousands of people across this country. Providing homes and communities is the most significant part of what we do.
The biggest achievement in my career has been building a world-class team that has allowed exceptional growth and success for Yes Communities. The Yes Team provides an exceptional customer experience by offering knowledge, support, and a caring nature in everything they do. From our maintenance team members to our community management team and all of our supporting employees in the home office and field offices, the central focus is our residents and how we can better serve them. One of our Yes senior executives started as a leasing agent and now is overseeing an entire division of the country. Mentoring and building great leaders in the organization has been a central focus. At Yes Communities, each of us believes that it’s best to leave it better than we found it!
What work or life skill do you give the most credit for your achievements?
Throughout my career and being in various roles has helped me gain a better understanding of the business and having boots on the ground helps me understand what my team members might need to help them do their jobs better and the support I can give them to succeed. I worked as a sales and leasing agent and as a community manager, regional manager, and then went into operations. Having that field experience gave me a more acute understanding of the day-to-day business. My life skill that has contributed to my achievements is really about relationship building, learning from others, and being committed to those I work with. Creating motivation for my team and treating everyone as equals is what makes me love what I do. My team members know how much I admire them and how they matter. Yes Communities has been successful because of our employees, their dedication, and their love for our residents. That’s what inspires me to continue to move our business and the Industry forward.
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